Shipping Policy

Welcome to WowDecor! We are committed to providing a seamless shopping experience by offering fast and reliable shipping services. Please read through our shipping policy below to understand how we handle your orders.

1. Order Processing Time

All orders are processed within 1-2 business days from the time of purchase. You will receive an email confirmation once your order has been shipped.

Please note that orders placed on weekends or holidays may experience a slight delay in processing. Orders placed on holidays will be processed on the next business day.

2. Shipping Method & Delivery Time

We offer Standard Shipping for all orders. The estimated delivery time is 5-7 business days, depending on your location.

Shipping times may vary, and we will notify you if there are any delays in the processing or shipment of your order.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order and the delivery address. You will be able to see the exact shipping cost during the checkout process.

We also offer free shipping on orders over 20gbp (conditions may apply).

4. International Shipping

At the moment, we only offer shipping within United Kingdom and do not provide international shipping.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

6. Lost or Damaged Packages

If your order is lost, damaged, or you have not received it within the expected delivery time, please contact us at hellowowdecor@gmail.com . We will work with the carrier to resolve the issue and ensure your satisfaction.

7. Address Accuracy

To avoid any shipping delays, please ensure that your shipping address is accurate and complete during checkout. We cannot be responsible for delays or lost shipments caused by incorrect or incomplete address details. If you notice any errors in your shipping address, please contact us immediately to make corrections before the order is dispatched.

8. Shipping Restrictions

Currently, we do not ship to P.O. Boxes or APO/FPO addresses. Additionally, some products may have shipping restrictions due to their size or destination.